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FREE SHIPPING ON ORDERS OVER $100

Shipping & Returns

Pricing

All prices are subject to change without notice.

 

Returns Policy

DIY Customs offers a return period of 30 days from date of receipt. Return Merchandise Authorization (RMA) numbers are required for all returns. Returned products must be complete in the original packaging and resalable. Special Order items may not be returned. Opened and/or unsealed DVDs, CDs, and cartography are not returnable unless defective. Units requiring service, either warranty or otherwise, should be returned directly to the appropriate manufacturer. To obtain an RMA number, please send an email to onlinesales@teamnutztechnology.com or call 412-882-8346 and be sure to provide the original invoice number, product being returned, and the reason for return. Returned merchandise may be subject to a restocking fee of up to 15%; please contact the RMA department for details. 

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).


Shipping

FREE SHIPPING ON ALL ORDERS OVER $100.00

We can ship to virtually any address in the United States. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

 

Disclaimer

DIY Customs attempts to publish an accurate catalog. Despite our best efforts, we are not responsible for typographical errors. Prices may change at any time. Shipping weights are actual weights and express shipments may weigh more or less due to dimensional weight calculations.